THE POSITION:

The General Manager will drive the execution oversight and management for the project-based learning services, client services, and operations. The General Manager will also lead business development and be accountable for value delivery to Chicago clients.

POSITION SUCCESS FACTORS:

  1. 80% of interns complete the program
  2. Intern placement rate of 90% within 6 months of completing program
  3. Business Unit is performing at high level and within budget established

ESSENTIAL FUNCTIONS:

  • Overall responsibility of the Chicago operations.
  • Develop and implement strategic roadmap and growth strategies for the Chicago location
  • Establish and manage community-based partnerships and relationships

KEY RESPONSIBILITIES:

Financial Responsibilities:

  • Secure clients through revenue generating services and/or products.
  • Profit and Loss management - monitoring expenses for business unit, generating revenue.
  • Develop and manage operating budget with associated business premises, including service revenue, objectives and associated expenses.
  • Responsible for vendor and contract management relationships.

Operations:

  • Establish and manage community-based partnerships and relationships.
  • Deliver value to talent, corporate partners and clients.
  • Implement program and revenue growth strategies.
  • Develop and manage metrics/goal attainment tracking and productions management system.
  • Nurture the culture with all key stakeholders – clients, employees, participants and community members.
  • Build and inspire a team to realize quarterly and yearly objectives.

EXPECTED BEHAVIOR:

  • Represent i.c.stars vision, values and capability with passion and integrity
  • Create a culture of program service excellence
  • Continuous dedication to creating the Community Leaders for tomorrow

PERSONAL SKILLS/ATTRIBUTES:

  • Bachelor’s degree in business or related industry
  • Master’s degree preferred
  • Minimum 5 years’ in executive leadership experience
  • Project and financial management experience
  • Strong business acumen with ability to execute on established targets
  • Strong analytical skills and problem-solving skills
  • Exceptional written, oral, interpersonal and presentation skills
  • A hands-on leader with integrity and a desire to work in a dynamic environment

WORKING CONDITIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this summary amended at any time.

The General Manager will drive the execution oversight and management for the project-based learning services, client services, and operations. The General Manager will also lead business development and be accountable for value delivery to Chicago clients.